How To Book
Your Guide to Booking a Language Holiday
Step 1: Submit an Inquiry
Schools and agents must submit the initial inquiry on behalf of their group by emailing info@dragonstudy.org. The school or agent serves as the intermediary between the group and Dragon Study Tours (DST).
Step 2: Confirm Availability
DST will confirm availability for your preferred dates and send details about the program, including accommodation, course options, and pricing.
Step 3: Secure the Booking
To confirm the booking, a 25% non-refundable deposit is required. This deposit includes the administrative fee and secures the group’s place in the program.
- The administrative fee is 3,500 THB per student and is included in the deposit.
- Payments must be made via bank transfer only—credit cards are not accepted.
- Proof of payment must be sent to info@dragonstudy.org
Step 4: Submit Required Documents
Once the deposit is received, the school or agent must submit all required participant details and documentation electronically.
Step 5: Balance Payment
The remaining balance must be paid 28 days before arrival. Failure to complete payment on time may result in cancellation of the booking.
Step 6: Pre-Arrival Preparation
After full payment, the school or agent will receive a Pre-Course Handbook with essential travel and program details. The school or agent is responsible for ensuring that all students have valid travel insurance before arrival.
Step 7: Arrival & Program Start
Groups will be welcomed upon arrival in Hua Hin. A refundable security deposit of 20,000 Thai Baht is required from the group leader upon check-in to cover potential damages or losses. The program will follow the outlined schedule, providing students with an enriching and structured experience.
Refund & Cancellation Policy
| Cancellation Period | Refund Amount |
| More than 30 days before arrival | 50% refund of total program fee (excluding deposit) |
| Less than 30 days before arrival | No refund |
- The 25% deposit (including the administrative fee) is non-refundable under all circumstances.
- Refunds (if applicable) will be processed via bank transfer only.
- Visa Refusal Policy:
- If a visa is refused, the school or agent must submit official written proof at least 10 days before arrival to be considered for a refund.
- If the visa refusal was due to errors made by the Client, no refund will be given.
- If a student is dismissed from the program due to misconduct, no refund will be given.
- If Dragon Study Tours cancels the course due to unforeseen circumstances, a full refund or an alternative program will be offered.
For full details, refer to the Terms & Conditions.
What’s Included / Not Included
The Program Fee Covers:
✅ Accommodation at The Palm (shared rooms, en-suite bathrooms)
✅ Full-board meals (3 meals per day)
✅ English language tuition (hours depend on course selection)
✅ Course materials and digital resources
✅ Activities & excursions (as per the selected package)
✅ Transfers from Bangkok Suvarnabhumi (BKK) or Don Mueang (DMK) Airport
✅ Entrance fees to all scheduled attractions and excursions
✅ 2 litres of bottled water per student per day
✅ Fresh fruit provided during break times at The Palm
✅ Dragon Study Tours polo shirt (provided in the welcome pack)
✅ 24/7 on-site staff supervision
Not Included in the Program Fee:
❌ Flights to and from Thailand
❌ Visa fees (if applicable)
❌ Personal expenses (shopping, extra snacks, etc.)
❌ Additional excursions or activities outside the program
❌ Medical/travel insurance (students must arrange their own)
❌ Exam fees (IELTS, Cambridge, Trinity exams must be paid separately)
❌ Laundry services for stays of less than one night
❌ Ordering meals not included in the set menu at a restaurant
❌ Transfers to the airport if a student departs early
❌ Gratuities for guides and drivers
❌ Optional activities not specified in the itinerary
Mandatory Travel Insurance Notice
All students must have valid travel and medical insurance covering the full duration of their stay. Proof of insurance must be submitted 30 days before arrival.
DST does not provide travel insurance, but we strongly recommend schools and agents arrange comprehensive coverage that includes:
- Medical emergencies
- Trip cancellations
- Lost or stolen belongings
Failure to provide insurance proof may result in cancellation of participation without a refund.
Required Documents & Deadlines
| Document | Submission Deadline |
| Passport Copy | 30 days before arrival |
| Travel & Medical Insurance Proof | 30 days before arrival |
| Student Information Form | 30 days before arrival |
| Flight Details | 14 days before arrival |
| Special Dietary & Medical Requirements (if any) | 14 days before arrival |
Review Our Medical and Illness Policy
For full details on our Medical and Illness Policy, including pre-arrival health requirements, insurance, on-site medical support, and illness protocols, press here to view the full policy.
Review Our Terms & Conditions
For full details on our policies, including booking, payment, cancellations, and student conduct, please visit our Terms & Conditions page.
